Built for operators who trust us with their business
Your drivers, loads, and compliance records represent your livelihood. We take security, uptime, and data protection seriously.
99.9% Uptime SLA Target
BridgeWorks One™ targets 99.9% monthly uptime for all platform components. Our infrastructure is built on Vercel and Convex — two enterprise-grade cloud platforms with global redundancy and automatic failover.
Security & Privacy at a Glance
Data Encryption
AES-256 at rest. TLS 1.3 in transit. All data encrypted end-to-end.
US-Based Infrastructure
Vercel + Convex cloud. US data residency. No offshore processing.
SOC 2 Type II
Independent security audit in progress. Expected certification Q4 2026.
CCPA Compliant
California Consumer Privacy Act compliant. User data rights honored.
Audit Logging
Full audit trail of all data access and mutations, retained 2 years.
Vulnerability Disclosure
Responsible disclosure program. Reports acknowledged within 72 hours.
Infrastructure Partners
Vercel
BridgeWorks One™ is deployed on Vercel's global edge network — providing fast response times, automatic HTTPS, and instant deployment rollbacks.
- SOC 2 Type II certified
- GDPR compliant
- 99.99% uptime SLA
Convex
All platform data is stored in Convex — a real-time reactive database built for production SaaS. Data is replicated, backed up, and encrypted at rest.
- AES-256 encryption at rest
- Automatic point-in-time backup
- US-based cloud infrastructure
Support Commitments
< 24h
First response to all support tickets (business days)
72h
Security vulnerability acknowledgment
Async
Support via platform ticket system — no phone queue